Privacy & Data Security

Privacy Policy BOS88 – Our Commitment to Protecting Your Information

At BOS88, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal data.

Updated: 1 January 2026  |  Version 3.1
Primary Protection
SSL Encryption 256-bit
Data is not sold to third parties
Two-factor authentication (2FA) available
Right to data deletion upon request
Malaysia PDPA Compliance

BOS88's Six Data Protection Principles

We build our data protection system on six core principles that ensure your personal information is always kept safe and handled with full integrity.

End-to-End Encryption

All data transmitted between your device and bos88 servers is protected with industry-grade 256-bit SSL encryption, ensuring no third party can intercept your information.

Data Not Sold

BOS88 has never and will never sell, rent, or commercialize members' personal data to any third party for marketing or commercial purposes without your explicit consent.

Your Controls

You have the full right to access, correct, download, and request deletion of your personal data at any time through your account settings or by contacting our team.

Secure Storage

Member data is stored in ISO 27001-certified data centers with multi-layered physical and digital access controls. Only authorized personnel may access sensitive information.

PDPA Compliance

BOS88 operates in full compliance with the Malaysia Personal Data Protection Act (PDPA) 2010, ensuring every aspect of your data processing meets applicable legal requirements.

Breach Notification

In the event of any security breach involving your data, bos88 is committed to notifying you within 72 hours and taking immediate action to protect your account.

1

Personal Information We Collect

When you interact with the BOS88 platform, we may collect several categories of personal information depending on the type of interaction. We only collect information that is strictly necessary to provide you with a safe, fair, and efficient service.

Information You Provide Directly

  • Identity Information: Full name, date of birth, national identity card number (MyKad) or passport number for identity verification (KYC) purposes.
  • Contact Information: Email address, mobile phone number, and current residential address.
  • Financial Information: Bank account number, account holder name, and digital wallet details (Touch 'n Go eWallet, GrabPay, Boost) for processing deposits and withdrawals.
  • Communication Content: Records of customer support conversations via Live Chat, email, and all official bos88 communication channels.

Information Collected Automatically

  • Technical Data: IP address, web browser type, operating system, screen resolution, and device information used to access the platform.
  • Usage Data: Pages visited, games played, session duration, bets placed, and navigation patterns within the platform.
  • Location Data: Country or region-level geographic location based on your IP address, for compliance and security purposes.
  • Cookie Data: Session information, user preferences, and analytics data collected through cookies and similar tracking technologies.

All information you provide to bos88 must be accurate, complete, and up to date. Providing false information may result in account suspension and delays in processing your fund withdrawals.

Data Category Example Information Primary Purpose
Identity Name, IC, Date of Birth KYC & Age Verification
Contact Email, Phone, Address Communication & Security
Finance Bank Account, Digital Wallet Payment Processing
Technical IP, Device, Browser Security & Fraud Detection
Usage Games, Betting, Sessions Service Improvement
2

How We Use Your Data

BOS88 uses your personal data solely for legitimate purposes related to the provision of platform services. We never use your data beyond the scope stated in this Privacy Policy without first obtaining your consent.

  • Account Management: Creating and maintaining your member account, processing registrations, and verifying identity through the required KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately in accordance with your instructions.
  • Platform Security: Detecting and preventing fraud, money laundering, multi-account usage, and any activity that violates our Terms and Conditions.
  • Customer Support: Providing effective technical assistance and support when you contact our team through any available channel.
  • Legal Compliance: Meeting reporting obligations to relevant authorities in accordance with applicable laws, including anti-money laundering (AML) requirements.
  • Service Upgrade: Analyzing usage patterns to improve platform design, technical performance, and the overall bos88 member experience.
  • Marketing Communications: Sending promotional information, bonus offers, and the latest updates — only to members who have consented to receive such communications.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and reaching out to members who may need support.

You may withdraw consent to receive marketing communications at any time by updating your notification settings in your account profile or by contacting the BOS88 support team.

3

Information Sharing & Disclosure

BOS88 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we may share your information with trusted parties, as described below:

  • Payment Service Provider: Transaction information that must be shared with payment processors, banks, and digital wallet providers to complete your transactions. All payment partners are bound by strict confidentiality agreements.
  • Game Providers: Game session information required by game software providers to operate games correctly. This data is limited to the necessary technical information only.
  • Statutory Authority: BOS88 will disclose information to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law.
  • Group Companies: Data may be shared within the BOS88 group of companies for operational, technical support, and integrated service improvement purposes.
  • Audit & Security Services: Independent audit firms and cybersecurity experts are appointed to ensure the BOS88 platform meets the highest security standards.

In all data-sharing situations, BOS88 ensures that recipients are bound by appropriate confidentiality obligations and use the data solely for the specified purpose. We do not compromise on this.

4

Security & Data Protection

BOS88 continually invests in the latest cybersecurity infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction. Our technical and organizational security measures include:

  • Data Encryption: All sensitive data is encrypted using TLS 1.3 protocol and AES-256 encryption during transmission and storage.
  • Two-Factor Authentication (2FA): 2FA options are available for all member accounts, adding a strong additional layer of security beyond your password.
  • 24/7 Monitoring: An automated monitoring system operates around the clock to detect suspicious activity and security threats in real time.
  • Access Controls: Access to members' personal data is restricted to staff who require it to perform their duties, based on the principle of least privilege.
  • Regular Security Audits: Penetration testing and independent security audits are conducted periodically by certified third-party experts.
  • Certified Data Centre: Data is stored in ISO 27001 and SOC 2 certified data centers with full redundancy and a tested disaster recovery plan.

While we take every reasonable measure to protect your data, no security system can guarantee absolute protection. You also play an important role in keeping your account secure by using a strong password and not sharing it with anyone.

5

Cookies & Tracking Technologies

BOS88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are essential for the platform to function properly.
  • Performance Cookies: Collecting information on how you use the platform, such as most frequently visited pages and time spent, to help us improve website performance.
  • Functional Cookies: Remembering your preferences and settings such as language, region, and display options to deliver a more personalized experience.
  • Analytics Cookies: Used to understand aggregate, anonymized usage patterns for the purpose of improving BOS88 products and services.

Managing Your Cookie Settings

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the BOS88 platform. For more information on managing cookies in popular browsers, please refer to your browser's help documentation.

BOS88 does not use cookies to track your activity on websites outside our platform for targeted advertising purposes. Our cookie data is used solely to improve your experience within the BOS88 ecosystem.

6

Your Rights as a Data Owner

As a bos88 member and owner of your personal data, you have certain rights guaranteed under Malaysia's Personal Data Protection Act (PDPA) and bos88's policies. We fully respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction promptly via your profile settings or our support team.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal record-retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any justification.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

Right to Restrict Processing

In certain situations, you may request that we restrict the processing of your data while a dispute or review is being resolved.

To submit any request relating to your data rights, contact the bos88 Data Protection Officer by email at [email protected]. We will respond within 14 business days from the date your request is received.

7

Children's Data Protection

The bos88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

Should we discover that personal data of an individual under 18 has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. Parents or guardians who believe their child has provided data to bos88 are requested to contact us immediately at [email protected] for immediate action.

If you know or suspect that someone under the age of 18 is using the bos88 platform, please report it to us immediately. We take child protection seriously and will respond promptly to any such report.

8

Privacy Policy Amendment

BOS88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or platform service improvements. All amendments take effect immediately upon publication of the latest version on this page.

For material amendments — that is, changes that significantly affect your privacy rights — BOS88 will notify you via your registered email or a prominent in-platform notification at least 14 days before the amendment takes effect. Your continued use of the BOS88 platform after the effective date of such amendments will be deemed acceptance of the updated terms.

We encourage you to review this Privacy Policy page periodically. The "Last Updated" date displayed at the top of this page indicates when the latest version was published.

If you do not agree with any amendments to this Privacy Policy, please discontinue use of the bos88 platform and contact us to close your account and request data deletion within 30 days from the date of the amendment notice.

9

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how BOS88 handles your personal data, we encourage you to contact us directly. Our Data Protection Officer (DPO) team is ready to assist you.

  • Privacy Email: [email protected]
  • General Support: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week via the Live Chat icon within the platform
  • Response Time: We aim to respond within 3 business days and resolve issues within 14 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory body in your jurisdiction.

Bos88's Commitment to Your Privacy

We believe privacy is a fundamental right of every member. This is bos88's concrete commitment to you.

256-bit SSL
All data is transmitted through fully encrypted connections
No Data Sales
Your personal data is never sold to any third party
72-Hour Response
Security breach notification provided within 72 hours
PDPA Compliant
Fully compliant with the Malaysia Personal Data Protection Act

Trusted Platform, Privacy Guaranteed

Join hundreds of thousands of BOS88 members in Malaysia who enjoy the best gaming experience with the peace of mind that their personal data is always protected.

Free Registration
Welcome Bonus
24/7 Support
Protected Data
Bahasa Melayu